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Boycott Easyspace!!

 

In September 2004, the christianparty.net domain name was transferred to Easyspace as the registrar and a two year domain service contract was paid for by Travelers' Express money order.  In the same month, Easyspace advertised that they would offer 4 gigabytes of hosting service, plus a free uk domain name.  Even though we didn't need but 500 megabytes for the christianparty.net web site, nor another domain name, we paid the full amount by international postal money order from the US Postal Service.

For one solid year, Easyspace:

  1. Rarely responded to requests regarding the status of this web space and domain name.
  2. On the rare occasions on which they did reply to a request, took days or even weeks to respond.
  3. Rather than replying with the answer to the question, they instead referred us to a very expensive 900 number which we should call to get information that allegedly could not be communicated by simple email.
  4. Never implemented either that domain name nor the web space which was paid for.
  5. Never advised for almost a year that they never even received the Postal Service money order (even though, by accepting the transfer of the domain name, they tacitly acknowledged that they did receive the Travelers' Express money order).

Adding insult to injury:

At the end of one year of this type of service, they replied that the domain name was registered for only one year and not the two years that their advertisement stated which had enticed us to transfer to Easyspace in the first place, AND that the registration fee would be more than ten times the going rate.

Adding even more insult to injury:

Rather than continue to be frustrated with such bad service, we opted to transfer to another domain service, Godaddy.  At that time, Easyspace casually announced their hijacking of our domain name--by THEN claiming that "transferring away from Easyspace" required an utterly exorbitant payment.

THE NEGATIVES FAR OUTWEIGH THE POSITIVES:

There are many good benefits about Easyspace.  But this kind of domain name theft, GTDN [grand theft domain name], cannot be tolerated.  If someone broke into your home in California and stole a $30 power drill, they could end up in prison for life.  The kind of GTDN committed by Easyspace, on top of all the other problems they seem to have created intentionally to cause people to call their expensive 900 number, is about a thousand times more egregious than a $30 power drill missing from your garage.

 

BOYCOTT EASYSPACE!!

DO NOT LET EASYSPACE GET AWAY WITH GTDN

 

 

 

 

From: "Easyspace.com Support System" <helpdesk@easyspace.com>    Save Address   Block Sender   This Is Spam
To: johnknight@usa.com
CC:
Subject: Re: Silver Hosting and domain christianidentity.co.uk [4168-EYOF-7064] [604a513e] Our Response
Date: Tue, 4 Jan 2005 05:21:18 GMT
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==== Enter your reply ABOVE this line ====

Dear John Knight,

This is an automated message to advise you that a technician has responded to
your question. You can view this response and track the progress of your
inquiry online at:

http://helpdesk.easyspace.com/view.php?ticketref=4168-EYOF-7064&pass=06cbe629

You can also reply to this e-mail.

Ticket Ref : 4168-EYOF-7064
Ticket Subject : Silver Hosting and domain christianidentity.co.uk

Reply:
Hi John,

The domain christianparty.net has been successfully setup. However, the domain
christianidentity.co.uk has not yet been setup.

Regards,

Navi
Easyspace Ltd.

 

 

 

From: support@easyspace.com    Save Address   Block Sender   This Is Spam
To: johnknight@usa.com
CC:
Subject: Easyspace - Important information for all Free Members
Date: Fri, 19 Nov 2004 21:29:00 +0000
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domain name - web hosting

Important changes to your Easyspace account
 

Dear Christian Party

Easyspace has always been at the forefront of best value hosting and domain names and we continue to strive to offer all our customers the very best of service.

Over the coming months Easyspace will be upgrading the services that we offer our customers to ensure that we continue to provide 100% uptime, fast servers, new products and improved customer support. These upgrades are designed to improve services for our customers however you should be aware that as part of the upgrade process it is not our intention to continue to provide Free Member Websites and we will be withdrawing these on 6th December 2004.

As we do consider you to be a valued user of our services we do want to offer you the opportunity of retaining your Free Member website to ensure that you do not lose your web site. As a special incentive we have designed a package especially for you – the silver package at �12 per year – which includes all you would need for your website including a FREE .co.uk domain name as part of the package.

Should you require a more comprehensive web hosting package then simply chose from one of the services detailed below and sign up so that you can start the process of retaining your website.

By signing up you will be able to easily move the contents of your website over to our new servers using FTP and full instructions will be included in your new account instructions. Please note that it is imperative that if you wish to retain your website you must take action before the 6th December to ensure that you give yourself plenty of time to copy your website before we close our servers.

We look forward to continuing to provide your Internet presence.

Best Regards

Easyspace Customer Support

 

 

Special Offer !

Silver Hosting Package  30Mb Webspace

�49.00    �12.00 per year
bullet 30Mb Webspace
bullet 1/2 Gigabyte Data transfer per month
bullet Control Panel
bullet 1 Mailbox
bullet Free .co.uk domain name
bullet Includes an easy banner
bullet FTP access
bullet Free Webmail
bullet Linux Operating system
bullet HTTP Media Streaming

Silver Hosting does not support CGI/iASP/PHP

Gold Hosting Package  500Mb Webspace
�49.00    �12.00 per year
bullet Free .co.uk domain name
bullet Free 10 Mailboxes
bullet Free Email forwarding
bullet Linux OS
bullet Control Panel
bullet Unlimited email forwarding
bullet No banners
bullet FTP access
bullet Free Account setup
bullet Free Weblizer Stats
bullet Free Webmail
bullet My SQL support
bullet HTTP Media Streaming

Gold Hosting does not support CGI/iASP/PHP



Platinum Hosting Package   1Gb Webspace
�49.00    �12.00 per year
bullet Free .com (or TLD) domain name
bullet Windows or Linux Hosting
bullet Free 100 Mailboxes
bullet Free Email forwarding
bullet My SQL & Access database support
bullet Control Panel
bullet Unlimited email forwarding
bullet ASP, perl, CGI, PHP, ISAP, SHTML
bullet Perl and PHP
bullet Free Account setup
bullet Free Weblizer or Livestats Stats
bullet Free Webmail

CGI/iASP/PHP is supported



Diamond Business Hosting Package  5Gb Webspace
�49.00    �12.00 per year
bullet Free .com (or TLD) domain name
bullet 500 Sub Domains
bullet Windows or Linux Hosting
bullet Unlimited Mailboxes
bullet Free Email forwarding
bullet My SQL & Access database support
bullet Control Panel
bullet Control Panel
bullet Unlimited email forwarding
bullet ASP, perl, CGI, PHP, ISAP, SHTML
bullet Perl and PHP n
bullet Free Account setup
bullet Free Weblizer or Livestats Stats
bullet Free Webmail

CGI/iASP/PHP is supported




Copyright � 2004 Easyspace Ltd
Domain Name Registration and Web Hosting Service